FAQ
Where do you ship, and how much does it cost?
We ship to New Zealand, the United States, Canada, the Netherlands, Belgium, Germany and France. Shipping is tracked and free on all orders.
How long will my order take?
Orders are processed in 1–3 business days and delivered within 7–14 business days. You will see estimated delivery dates at checkout, and we email you a tracking link when your order ships.
Which payment methods do you accept?
The methods shown at checkout, including major cards, Shop Pay, Apple Pay and Google Pay.
Can I return an item?
Yes — unused items in their original packaging can be returned within 30 days. Please contact us first via our Contact page. Any product that has been used or applied is non-returnable unless faulty, for hygiene reasons. Full details are in our Refund Policy, linked in the footer.
Is there a discount right now?
Yes — the 11.11 Opening Sale gives an extra 11% off the Pre-Christmas Sales collection with code ELEVEN11, until 18 November 2026.
What is inside a press-on nail set?
Each set contains 10 press-on nails, adhesive tabs, a nail file and a cuticle pusher. Our sets use adhesive tabs — no liquid glue is included or needed.
Which tights size should I choose?
L fits 40–70 kg, XL fits 60–90 kg and 2XL fits 80–110 kg. If you are between sizes, we recommend the larger size for the most comfortable fit.
How do the LED light bars install?
No wiring and no drilling: the bars are magnetic and come with adhesive magnetic strips, so they stick on in minutes. They are USB-rechargeable and switch on automatically when they sense motion.
Do you ship outside Europe?
Yes — alongside the Netherlands, Belgium, Germany and France, we also ship to New Zealand, the United States and Canada with the same free tracked delivery. Other countries are added only once we can serve them properly.
How do I contact you?
Contact us via our Contact page and we will get back to you.
Do you offer a welcome discount?
Yes — subscribe to our emails and you'll get $5 off storewide on your first purchase. We add it to your customer account automatically; just make sure you're signed in to your account at checkout so your $5 off can be applied.