Terms & Conditions

Welcome to Tasman Trading Co. By placing an order on this store you agree to the terms below. Nothing in these terms affects your statutory consumer rights, including your rights under EU distance-selling rules.

Who we are

Tasman Trading Co. is an online store selling to customers in New Zealand, the United States, Canada, the Netherlands, Belgium, Germany and France. You can reach us any time via our Contact page.

Products and prices

Prices are shown in your market currency (euros for our European markets) and include taxes where stated. Product images illustrate the item's style and quality; slight variations in colour can occur between screens and the physical product. If a pricing error affects your order, we may cancel it and refund you in full.

Orders and payment

Your order is confirmed by email once payment is received. We accept the payment methods shown at checkout, including major cards, Shop Pay, Apple Pay and Google Pay. Orders are prepared once payment has cleared.

Shipping

We currently ship to New Zealand, the United States, Canada, the Netherlands, Belgium, Germany and France. Delivery is tracked and free on all orders, within 7–14 business days after a 1–3 business-day processing time. Full details are on our Shipping & Delivery page.

Returns

You may return unused items in their original packaging within 30 days. Please contact us before returning anything. Any product that has been used or applied cannot be returned unless faulty, for hygiene reasons. Our full Refund Policy is linked in the footer of every page.

Changes to these terms

We may update these terms from time to time; the version published here applies to orders placed after the update. Questions about these terms? Reach us via our Contact page.